COMPLAINTS AND THEIR ADJUSTMENTS
Letter of Complaint for Non-execution of Order
Sajjan Brothers,
Madras.
Date________
Messrs. Chander Bhan & Co.
Sadar Bazar,
Delhi-lI0 006.
Dear Sirs,
We had placed with you an order for ten dozen special mixed toys which was confirmed by you about a month back promising the delivery within a week's time. So far the goods have not reached us and this has resulted in a considerable loss of business to us. If the goods have not already been dispatched, please dispatch the same within 4 days and wire us accordingly. If we do not hear from you Within a week, we shall be obliged to cancel the order.
Yours faithfully,
for Sajjan Brothers
Reply to Above
CHANDER BHAN & COMPANY
Sadar Bazar, Delhi.
Date______
Messrs. Sajjan Brothers,
Madras.
Dear Sirs,
We thank you for your letter dated_________ and confirm our Telegram today which reads as below:
'Goods Dispatched Today (.) Letter Follows'
We regret very much for the delay in executing your order
but we may assure you that this was unavoidable as we had quite a large number of orders pending for execution. Inspite of our best efforts we could not dispatch your goods earlier than today. We hope you will excuse us for the inconvenience caused and shall give us all support as in the past. We may add here that only yesterday we have appointed two more packers and chances for delayed execution, in future, will be the minimum.
We thank you and assure you of our best co-operation
always.
Yours faithfully,
for Chander Bhan & Co.
Back
|
